Privacy Policy

Last updated: February 10, 2026

SRICHIN HOLDING (PVT) LTD ("us", "we", or "our") operates the HopeEV mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Password

Usage Data and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Tracking technologies used include:

• Local Storage: To store data on your device for improved performance.
• Sessions: To identify you during your use of the app.
• Google Maps APIs: To provide location-based services and map functionality.

2. Use of Device Permissions

To provide full functionality, the app may request access to:

• Geolocation: To help you find nearby charging stations.
• Camera Access: For features such as scanning QR codes on charging points.

3. Use of Data

HopeEV uses the collected data for various purposes:

• To provide and maintain the Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve the Service.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.

4. Advertising and Analytics

We use third-party Service Providers to monitor and analyze the use of our Service:

• Digital Analytics: We use tracking solutions (such as Google Analytics) to measure app traffic and usage patterns.
• Facebook Pixel & Retargeting: We use the Facebook Pixel and retargeting services to advertise our business to you on third-party websites after you have visited our Service.

5. Payments

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We support one-time payments for charging sessions. We do not store or collect your payment card details directly; that information is provided directly to our third-party payment processors.

6. GDPR Compliance (General Data Protection Regulation)

If you are from the European Economic Area (EEA), SRICHIN HOLDING (PVT) LTD's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. You have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this document.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: